reset Samsung washing machine error codes

How to Reset Samsung Washing Machine Error Codes: A Comprehensive Guide

Samsung washing machines are known for their advanced features and high-quality performance. However, like any appliance, they can sometimes show error codes indicating a malfunction. These error codes are designed to help users diagnose issues with the machine, but they can be frustrating if you’re unsure how to fix them. Fortunately, many of these error codes can be resolved easily by resetting the machine. In this article, we’ll walk you through how to reset Samsung washing machine error codes, what they mean, and how you can reset your machine to clear the error.

Why Do Samsung Washing Machines Display Error Codes?

Before we dive into how to reset error codes, it’s important to understand why these codes appear. Error codes on Samsung washing machines are triggered by various issues such as:

  • Faulty components: Parts like the door latch, motor, or pump might be malfunctioning.
  • Water drainage issues: If the washing machine cannot drain water properly, it may display an error.
  • Unbalanced load: An unevenly distributed load in the drum can cause the machine to stop working.
  • Electrical problems: Power surges or unstable connections can lead to error codes.

Error codes help identify the problem, but in many cases, resetting the machine can clear the code temporarily, allowing you to use your washing machine again.

Common Samsung Washing Machine Error Codes and Their Meanings

Before attempting to reset your Samsung washing machine, you should first identify the error code. Here are some of the most common error codes:

1. HE (Heating Error)

This error occurs when the washing machine’s heating system is malfunctioning. The error code typically appears during the wash cycle when the machine cannot heat water to the desired temperature.

Possible Causes:

  • Faulty heating element.
  • Malfunctioning thermistor or control board.

How to Fix:

  • Ensure the water supply is hot enough.
  • Check the heating element for damage or wear.

2. 5E (Drainage Error)

The “5E” error code indicates that the washing machine is having trouble draining the water. This could be due to a clogged drain pump or filter, or a kink in the drainage hose.

Possible Causes:

  • Clogged or dirty drain filter.
  • Blocked drainage hose.
  • Faulty drain pump.

How to Fix:

  • Turn off the machine and unplug it.
  • Check and clean the drain filter.
  • Inspect the drainage hose for any blockages or kinks.
  • If necessary, check the drain pump for any issues.

3. UE (Unbalanced Load Error)

The “UE” error occurs when the washing machine detects that the load is unbalanced. This usually happens if one item, such as a heavy blanket, is loaded in the machine, causing it to become unbalanced during the spin cycle.

Possible Causes:

  • An unbalanced load inside the drum.
  • The washing machine is overloaded.

How to Fix:

  • Open the door and redistribute the clothes inside the drum.
  • Try running the spin cycle again with a more evenly distributed load.

4. OE (Overflow Error)

The “OE” error code indicates an overflow condition, meaning that the washing machine has too much water inside, or it cannot drain water properly.

Possible Causes:

  • A malfunctioning water inlet valve.
  • Faulty water level sensor.
  • Clogged or malfunctioning drain pump.

How to Fix:

  • Turn off the water supply and unplug the washing machine.
  • Check the inlet valve and the water level sensor for any issues.
  • Clean the drain pump and check for blockages.

5. LE (Motor Error)

The “LE” error code means there is a problem with the washing machine’s motor. This could be due to a faulty motor, a clogged pump, or issues with the wiring.

Possible Causes:

  • A defective motor.
  • Obstructions in the drain pump.
  • Wiring problems.

How to Fix:

  • Turn off and unplug the machine.
  • Inspect the motor and wiring for issues.
  • Check for any debris or obstructions in the pump area.

How to Reset Samsung Washing Machine Error Codes

In many cases, you can reset the Samsung washing machine error codes by following these simple steps:

1. Soft Reset Method

  • Turn off the machine using the power button.
  • Unplug the washing machine from the power source.
  • Wait for 5-10 minutes to allow the machine’s internal systems to reset.
  • Plug the machine back in and turn it on.
  • Check if the error code has been cleared. If the code persists, try the hard reset method below.

2. Hard Reset Method

  • Turn off the washing machine and unplug it from the electrical outlet.
  • Press and hold the Start/Pause button for 5 seconds to discharge any remaining power in the machine.
  • Wait for 1-2 minutes before plugging the machine back in.
  • Turn the machine on, and check if the error code has been cleared.

3. Reset via Control Panel

In some models, you can reset the error code directly from the control panel. To do this:

  • Turn the washing machine off.
  • Press and hold the Spin and Soil Level buttons simultaneously for about 5-10 seconds.
  • Release the buttons and turn the washing machine back on.
  • If the error code is still present, follow the previous steps to troubleshoot or reset again.

When to Call for Professional Help

If the error code persists after attempting to reset your washing machine, it might indicate a more serious problem that requires professional repair. Here are some signs that you should call for help:

  • Frequent error codes that won’t clear, even after resetting.
  • Water leakage from the washing machine.
  • Strange noises or vibrations during operation.
  • Failure to start or complete cycles despite troubleshooting.

Conclusion

Resetting error codes on a Samsung washing machine can be a quick and simple fix for many common issues. By following the methods above, you can resolve error codes like HE, 5E, UE, OE, and LE without the need for professional intervention. However, if the issue persists or seems more serious, don’t hesitate to contact a professional technician to prevent further damage to your washing machine.


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